Prior authorization is required for all returns. Any claims for damages or shortages must be made within 10 days of receiving your order. Contact Vanessa to arrange your return – vanessa@beasyouare.com or by phone at 202/965-BSUR (2787) ext.100. All returns should be sent to this address: Be As You Are 3109 M St. NW 2nd Floor Washington, DC 20007